Printing generally take 2-3 working days however during busy periods such as November, December and January, printing lead time may be between 5-8 working days.
Standard mail, R25 Registered mail, R49 Fastway couriers and R99 Aramex / Speed Service couriers.
We always recommend Fastway courier for main centres and R99 courier for outlying areas.
As we are an on-line business we do not have a permanent premises for collection.
Please note: All delivery times are from date of dispatch which excludes processing time
free of charge, allow 3 days to 4 weeks after dispatch for delivery, a PO Box address is preferable and there is No tracking number. This is Not recommended please read the terms and conditions of standard mail as a reprint fee and additional delivery charges may be incurred in the case of Lost Items.
R25, has a tracking number, must be collected from the post office and delivery is 5-8 working days after dispatch.
R49, has a tracking number, is delivered to your door – No PO Boxes, someone must be able to sign for the parcel during the day and delivery is 1-3 working days after dispatch depending on your area. 24 hours to JHB, PTA, DBN. 2-3 days to CPT, George, PE. Please check that Fastway delivers to your area.
Aramex / Speed service couriers
R99, Delivery to outlying areas, has a tracking number and delivery is 1-2 days after dispatch. Aramex is used for outlying physical addresses. Speed service couriers is used for outlying PO Box addresses – this must be collected from the post office.
The R99 courier option must be chosen for deliveries to Botswana, Namibia, Swaziland etc. This will then be sent via an international registered letter which must be collected from the post office.
No Tracking number.
Registered post / Speed service courier
http://sms.postoffice.co.za/TrackingParcels/ or phone your post office
Please read the standard mail terms and conditions and let us know if the parcel has not arrived 4 weeks after dispatch.
If you have placed two orders at the same time and all the delivery details are the same we will send the two orders in one satchel.
Easy! Just press the cart button on the pack that you would like to purchase and fill in the details that you would like printed on the labels, customise it with a picture and font; then press “add to cart”. You can then “Continue shopping” or carry on to “Checkout”.
EFT / Deposit
Once you have placed your order, you will automatically receive an SMS and email with our banking details and your unique order reference number for the EFT or deposit. (Please use exact reference number when making payment to avoid delays). You will receive SMS notification once we have matched payment and a last SMS once we have dispatched with a tracking number where applicable. Your labels will then be on their way to you.
Once you have placed your order and made payment you will automatically receive an SMS notification that we have received payment. You will then receive a second SMS notification once we have dispatched with a tracking number where applicable. Your labels will then be on their way to you.
Keep a look out for your SMS’s! The first SMS should come through within minutes of submitting your order. The second SMS will come through once we have matched your payment – If you do not receive this within 2-3 days of making payment – Please let us know!
Just a few minutes! If it hasn’t come through something may have gone wrong. Ensure that when you type your cell phone number in to the order form it is in standard cell phone format with no hyphens, plus signs, or spaces.
The best way to do this is to send a query SMS to one of the numbers on the “Contact Us” page.
We accept on-line credit card payments, EFT or deposit. We do not operate on a COD basis as we use independent couriers.
Just so long as you use your reference number correctly – we do not need the proof of payment.
Please let us know! We Cannot match your payment unless you use the correct reference number.
This does happen sometimes with Nedbank or Absa. Try adding two zeros in front of the branch code. Alternatively you can use the branch name: Galleria Amanzimtoti.
We generally take 1-2 days to match payment. FNB will clear into our account immediately, other banks may take a day or two.
Unfortunately we cannot split packs as we run off an automated system but we do have a few different packs to choose from and you can also purchase sets of individual labels – however the label packs are the best quality.
Yes! We now have a choice of two fonts (Arial / Comic Sans) and an all new exclusive range of adorable pictures.
It is one label. These are iron on labels which can also be sewn-in around the edges for extra re-enforcement when used for rough hostel washes.
These are very small so just the name and surname is printed on these.
Yes they are very good quality as they are imported from the UK. The most important thing to do is to read the instructions very carefully before attempting to apply them – there are full written instructions and picture instructions for all the labels in the pack. The labels are suitable for home washes up to 40 degrees though so if the labels are for boarders or care homes which use very hot washes they may need to be sewn in as well (just 2-3 stitches on each short side should do it).